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Ballito News | January 27, 2015

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First Resorts supports the Tourism Ambassador Programme

  • On 10/03/2011

22 KZN learners received confirmation this week that they have been chosen to study tourism and work at no cost, thanks to First Resorts, South Africa’s largest resort management and hotel group. First Resorts in conjunction with Tourism World Academy and the National Department of Tourism, will be mentoring the KZN Tourism Ambassador Programme learners over 12 months. First Resorts will host the learners at 11 of their KZN resorts, where they will develop skills to advance their employment opportunities.

A total of 758 unemployed youth will participate in this project, giving them an opportunity to be trained and gain valuable working experience in the tourism industry. The responsibility of the host resort is to ensure that each learner receives the relevant experiential and practical training. First Resorts is passionate about providing employment and increasing Service Excellence to the tourism and hospitality industry. A dedicated department focused on training and development has been created to help achieve this goal.

“First Resorts is proud to be part of this process where these young people will be trained and assessed for permanent placement throughout the industry, once they have completed their training. First Resorts will strive to accommodate as many as possible on a permanent basis” said Charné Webb, Group Training and Development Manager.

Johann Jordaan, Managing Director of First Resorts, had this to say about the project: “We currently employ over 2500 people in the hospitality industry. I believe that being part of the Tourism Ambassador Programme reflects our desire to be proactive in alleviating unemployment in our country and providing better service and holiday experiences for our guests.”


  1. Thank you so much kzn tourism for giving us a better anderstanding about hospitality industry.we appreciate it.

  2. no comments.we appreciate every improvement the kzn tourism gives us as students.

  3. Mduduzi Mkhwanazi

    Thanks to the kzn tourism&tourism world academy for giving us a gretest opportunity to participate in such a wonderfully programme..All the information an experience that we have now ,we have no doubt to put it into action thank u .I’m @Mtubatuba D1 site

  4. Thobile

    I was one of the leaner’s that participated in the kzn tourism ambassador programme in 2011. Its gave me great pleasure to say after the programme I was employed full time as a Front of house manageress within a hotel industry. Thanks a million to everyone that was involved though this programme .Underberg site

  5. zwakele langa

    these is the good programme to exposs people in tourism ,its give us a clear understanding of the tourism industry, am doing my level two @ university of Zululand in tourism studies i would like this programme to run as a one way of the experiencial learning.

  6. Nqobile

    Thanks to kzn tourism and Tourism world we really appreciate your offer,It is a great experience indeed,Am also a tourism ambassador for 2012.We will appreciate even more if it was 24 Months because we feel like 12Months it a short period of time.

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